Understand the rate limits and thresholds we enforce
Below is a breakdown of the rate limits and threshold enforced based on the subscription level of the caller.
| Rate limits and thresholds | Trial Subscriptions | Production Subscriptions | Sandbox Subscriptions |
|---|---|---|---|
| Calls per minute | 10 | 480 | 60 |
| Quota | 500 calls | Based on contract term | 1,000 calls annually |
| Expiration | 30 days | Based on contract term | Based on contract term |
Trial subscriptions
If you are testing our APIs using a trial subscription:
- You are rate-limited to 10 calls per minute
- You have a quota of 500 calls
- You can test our APIs for 30 days, starting from the date your subscription key was issued
Please check the response code description to verify if you encountered any of these thresholds or limits. If you encounter any of these limits or thresholds and would like to upgrade your subscription, contact us using this form.
Production subscriptions
Production subscriptions are rate-limited to 480 calls per minute. Please review your contracting details for the number of calls your subscription allows. We do not place a hard limit on your quota, but you may incur overage charges if you surpass your contracted amount.
Sandbox subscriptions
Sandbox subscriptions are rate-limited to 60 calls per minute. This subscription type is only available under certain circumstances written in your contract. Sandbox subscriptions can only be used for development purposes, and they should never be used in a production environment. The sandbox subscriptions have a 1,000 call quota which resets every year.